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Your Personal Information

  • Your safety and privacy are of utmost importance to us. We only collect personally identifiable information that you choose to provide us with or include in your registered account at LA JOYÌA and its subsidiaries, such as your name, gender, date of birth, postal address, email, telephone number, purchase history, and payment details etc.
  • You may be required to provide us with your personal information when you register at LA JOYÌA and its subsidiaries, and at other times.

Managing Your Information Preferences

  • You can at anytime review, update, or correct personal information, or decide not to receive certain marketing materials by changing the account settings or by sending us an email at hello@lajoyia.com.
  • You cannot opt-out of receiving emails about the status of your account or order.

Getting Your Consent

  • Your consent to our collection of your personal information is implied as you provide us to complete transactions, verify your credit card, place an order, schedule a delivery, or return a purchase to LA JOYÌA.
  • Your expressed consent is requested or refusal is surely allowed if we ask for your personal information for a secondary reason.


  • A cookie is a piece of data from a website that is stored within your web browser on your hard drive that can be retrieved at a later time. We use cookies to improve our site and provide services personalised to you for your better experience with us.
  • We do not use cookies to collect your personal information. You may configure your web browser to refuse all cookies or notify you whenever a cookie is being sent.
  • Certain features may not work and the functionality of our website may be reduced is the use of cookies is restricted. 

Third-party Services

  • For most occasions, third-party providers we use will only collect, use and disclose your information to a necessary extent for allowing them to perform the services they provide to us.
  • However, for certain third-party services providers like payment gateways and other payment transaction processors, they have their own privacy policies regarding the required information from us for your purchase-related transactions.


  • We have multiple precautions and follow best practices in the industry to safeguard your personal information and prevent it from being lost, misused, accessed, disclosed, altered or destroyed.
  • Meanwhile, no data transmission over the internet or other network can be guaranteed to be 100% secure, which is why we cannot and do not guarantee the security of any information you transmit on or through the site or services.

Privacy Policy Changes


  • There may be changes to this Privacy Policy from time to time. Upon changing this Privacy Policy, we will update you by posting the revised version on the site. The changes shall be effective on the “Revised” date shown in the revised policy. Your consent to the revised Privacy Policy is considered to be valid by continuing to use our site or services.


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